Refund policy

At APNIDUKAAAN.IN, we strive to ensure complete customer satisfaction. Our Return & Refund Policy is outlined below:

Eligibility for Returns
Products are eligible for return only if they are received in a damaged, defective, or incorrect condition. Return requests must be raised within 48 hours of delivery.

Non-Returnable Items
Certain products such as clearance items, personalized products, or items marked as non-returnable are not eligible for return.

Return Process
To initiate a return, please contact our customer support team with your order details and clear images or videos of the issue. Returns will be reviewed and approved after verification.

Refund Policy
Once the returned product is received and inspected, the refund will be processed to the original payment method within 5–7 business days, subject to bank processing times.

Replacement Option
In applicable cases, we may offer a replacement instead of a refund, depending on product availability and customer preference.

Shipping Charges
Shipping charges are non-refundable unless the return is due to an error on our part.

Order Cancellation
Orders can be canceled only before dispatch. Once shipped, cancellations are not allowed.

For any return or refund-related assistance, please contact our support team, and we’ll be happy to help.